FAQ’s about Garbage, Waste & Junk Removal & Disposal
FAQ’s about Garbage, Waste & Junk Removal & Disposal
At Roadrunner Bins, we constantly get questions about waste, garbage and junk removal. As more and more people are environmentally aware of the impact of garbage, when they have trash to get rid of, they want to know the best way to have that garbage removed. To help you better understand, we have posted the most frequently asked questions that we get about our waste bin service and how we dispose of or attempt to recycle the garbage that we collect.
How do I know that the price you quote for my junk or garbage bin rental is my finished price?
Simple. We have a Flat Rate Guarantee for our Garbage Bin Rental service. Unlike other garbage bin rental services, you will never hear things like Overweight Charges or any other Surcharges. We have NO MINIMUM OR MAXIMUM Weights. Our guarantee is simple. Your finished price is exactly what we quoted… or you just don’t pay!
What is your waste bin and garbage collection service area?
For Garbage Bin Rental, we service Toronto and the GTA (Greater Toronto Area) including Mississauga, Brampton, Etobicoke, Oakville, Burlington, Waterdown, Milton, Woodbridge, Georgetown, Concord and Vaughan.
How many different sizes of Garbage Bins do you have available?
We now have different sizes of Garbage Containers or Waste Bins to choose from. The garbage bins range in size from 8 cubic feet to 18 cubic feet and we have the garbage bin that’s just right for your job; No matter how small or large!
What size garbage or waste bin should I order?
This will depend on the type of job you are doing. For home renovations and cleanouts like garages and basements we would recommend the choice of the 12.5, 14, 16 or 18 cubic yard bins.
How can I see the bins to get a better idea of their actual size?
We have actual photos of each or our garbage bins on our site, complete with each dimension (Length – Width – Height).
What if I am still not sure about what size Garbage Bin I should order?
If you’re not sure, simply call us at 416-435-1182. Tell us what type and how much garbage or junk you have and we will help you decide. Remember, the garbage bins cannot be overloaded! Overloading garbage bins is NOT safe and can result in fines for both you and our company! We will not pick up overloaded bins!
Are there added fees to recycle my garbage?
No. Any additional fees to sort or recycle your garbage included in our Flat Fee Guarantee. You pay exactly what we quote… or you just don’t pay!
If I rent a junk or disposal bin for a household clean up, what kind of junk or garbage can I put in it?
We are licensed by the Ministry of the Environment to handle non-hazardous industrial, commercial and residential waste. This allows most items found in a home, excluding flammable, toxic, explosive or corrosive items such as liquids, batteries, paints, solvents, chemicals, etc.
How much garbage can I get into your bins?
We carry a wide selection of sizes of garbage bins. If you’ve never rented or used a garbage bin rental service, you’re welcome to review the information about how our garbage & waste bin rental service works. If you’re not sure about the size of bin you need, contact us with the details of what garbage you’re trying to get rid of and we will be able to help you. In the meantime, you should know that you cannot overload the bin. In other words, your garbage must not be stacked or piled any higher than the top of the bin. When we transport the load of garbage or waste, the Ministry of Transportation considers any garbage bin loaded over the top of the bin to be an UNSAFE LOAD and BOTH the transportation company and the individual who loaded the bin are subject to fines. See more information about loading your garbage or waste into your garbage bin rental.
The garbage bins are large and heavy. Will my driveway or walkway or property be damaged from your garbage bin?
We take the time to place wood under the garbage bin before the bin is dropped on your driveway. When the wood is properly placed and the garbage bin is placed on top of the wood, your driveway will be protected. We know it because we do it that way every day! Guaranteed!
Is there any mess after you pick up my garbage bin for disposal?
Never! Unlike other garbage bin rental companies, we always clean up after the garbage bin is picked up. Yes, after we pick up the garbage bin, we broom sweep your driveway in the area that the garbage bin rental was dropped. That means your driveway is left as clean as it was before our garbage bin got there. Nobody will ever know!
Do we pay any additional charge other than the waste container drop-off fee to cover the disposal of our garbage or junk?
No, we have included this in our flat rate charge and we have a Flat Fee Guarantee for our garbage bin rental service! You pay exactly what we quote…. or you just don’t pay!
What are your terms of payment for waste or garbage bins & container service and disposal?
Upon delivery of the disposal bin. We accept VISA, Master Card, Interac payments or Cash.
I am doing a cleanup at my home to get rid of junk and garbage in my garage and basement. How long may I keep the waste disposal bin for?
Due to the big volume of customer requests, we limit our containers to up to a 7 day period. Should you require the container for an extended period of time, please contact us for details and rates.
Can late night or early morning waste bin deliveries?
Yes, we are here to satisfy our customer requirements.
I am concerned about the environment. What do you do with the junk and garbage that you collect for disposal?
All metals, paper, cardboard and wood items are sorted and recycled upon delivery to a licensed transfer station to reduce their landfill costs.
Are you licensed to provide this waste, garbage and junk removal service?
Yes, all employees and vehicles are fully licensed and insured. We are also MOEE approved.
When you deliver the waste or garbage bins, am I required to be at my residence or business?
Yes, our service is to deliver the empty container and pick it up. Also, Payment is due upon delivery of the container.